Terms & Condition
TERMS AND CONDITIONS
Effective Date: 20-06-2026
Welcome to Bytecore. These Terms and Conditions ("Terms") govern your access to and use of the Bytecore website, mobile application, products, and services operated by ZTS Technologies Private Limited, having its registered office at House No. 78, Hatigaon Bhetapara Road, Near Hatigaon Police Station, Hatigaon, Guwahati, Assam – 781038 ("Bytecore", "we", "our", or "us").
By accessing or using the Bytecore website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Eligibility
By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products and Services
Bytecore offers computers, laptops, PC components, gaming hardware, accessories, networking products, CCTV equipment, software, and repair services.
All products displayed on the website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
3. Pricing
- All prices displayed on the website are in Indian Rupees (INR).
- Prices include applicable GST unless otherwise stated.
- Prices may change without prior notice.
- In case of pricing or typographical errors, Bytecore reserves the right to cancel or refuse any order.
4. Orders
Orders placed through the website are subject to acceptance by Bytecore.
We reserve the right to:
- Cancel any order
- Limit product quantities
- Reject suspicious or fraudulent transactions
- Request additional verification before processing an order
An order confirmation does not guarantee acceptance until the product has been dispatched.
5. Payments
We accept payments through secure payment gateways, including:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- EMI (where available)
- Cash on Delivery (selected locations)
Bytecore does not store your payment card information.
6. Shipping and Delivery
Delivery timelines are estimates and may vary depending on:
- Delivery location
- Courier partner
- Weather conditions
- Public holidays
- Natural disasters
- Unforeseen circumstances
For complete details, please refer to our Shipping Policy.
7. Returns, Refunds and Cancellations
Returns and refunds are governed by our Refund & Cancellation Policy.
Products eligible for return must be:
- In original condition
- With original packaging
- Along with all accessories and invoice
Software, digital products, customized items, and products damaged due to misuse may not be eligible for return.
8. Warranty
Manufacturer warranty applies wherever applicable.
Bytecore provides warranty support according to the manufacturer's terms and conditions.
Physical damage, liquid damage, electrical damage, unauthorized repairs, or misuse are not covered under warranty.
9. Repair Services
For repair services:
- Customers should back up their data before submitting devices.
- Bytecore is not responsible for any loss of data during diagnosis or repair.
- Customers are advised to remove passwords wherever possible.
- Repair charges are non-refundable once the repair process has begun.
10. User Account
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and complete information while creating your account.
Bytecore reserves the right to suspend or terminate accounts found violating these Terms.
11. Intellectual Property
All website content including:
- Logos
- Images
- Product descriptions
- Graphics
- Text
- Website design
- Software
is the property of Bytecore or its respective owners and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without written permission.
12. Prohibited Activities
Users shall not:
- Use the website for unlawful purposes
- Upload malicious software or viruses
- Attempt unauthorized access to the website
- Copy or scrape website content
- Interfere with website functionality
- Engage in fraudulent transactions
13. Limitation of Liability
Bytecore shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Website usage
- Product availability
- Delivery delays
- Data loss
- Third-party services
- Payment gateway failures
Our maximum liability shall not exceed the amount paid by the customer for the product or service.
14. Third-Party Links
The website may contain links to third-party websites.
Bytecore is not responsible for the content, policies, or practices of those websites.
15. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Force Majeure
Bytecore shall not be held liable for delays or failure in performance due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Fire
- Pandemic
- Government restrictions
- Internet outages
- Transportation disruptions
- Labour strikes
17. Modification of Terms
Bytecore reserves the right to update or modify these Terms at any time without prior notice.
Continued use of the website after such modifications constitutes acceptance of the revised Terms.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Guwahati, Assam, India.
19. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Bytecore
Powered by ZTS Technologies Private Limited
Address:
House No. 78, 2nd Floor, Hatigaon Bhetapara Road, Near Hatigaon Police Station, Hatigaon, Guwahati, Assam – 781038
Email: support@bytecore.in
Phone: +91 75788 49910
Last Updated: 20-06-2026